Managing Service Reminders | Fleet Hawks Inc.

Managing Service Reminders

Add Service Reminders

  1. Open the website on a browser using https://app.fleethawks.com.
  2. Click on the Dashboard.
  3. Login with Username & Password.
  4. Click on the Reminders tab on the left menu bar.
  5. Click on Add Service Reminder button at the top right of the screen.
  6. Select Vehicle to add a reminder.
  7. Provide email to receive reminders in Subscribed Emails.
  8. Select Service Tasks or add any new by clicking on the + icon.
  9. Select Repeat By e.g time/odometer.
  10. If Time selected enter & select Time e.g 2 Month(s).
  11. If Odometer is selected enter Odometer in Miles.
  12. Select Last Service Date.
  13. Select the Save button at the bottom right.
  14. A service reminder is added.

Enter Service

  1. Open the website on a browser using https://app.fleethawks.com.
  2. Click on the Dashboard.
  3. Login with Username & Password.
  4. Click on the Reminders tab on the left menu bar.
  5. Click on the 3 dot button in Actions for the service reminder you want to enter service.
  6. Select the Enter Service option from the pop-up.
  7. You will be guided to Add Service Log.
  8. Add Service Log as guided in Managing Service Log.
Note - Go to Maintenance Article for Adding Service Log.
 

Send Notifications

  1. Open the website on a browser using https://app.fleethawks.com.
  2. Click on the Dashboard.
  3. Login with Username & Password.
  4. Click on the Reminders tab on the left menu bar.
  5. Click on the 3 dot button in Actions for the service reminder you want to send notifications.
  6. Select the Send Notifications option from the pop-up.

Edit Service Reminders

  1. Open the website on a browser using https://app.fleethawks.com.
  2. Click on the Dashboard.
  3. Login with Username & Password.
  4. Click on the Reminders tab on the left menu bar.
  5. Click on the 3 dot button in Actions for the service reminder you want to edit.
  6. Select the Edit option from the pop-up.
  7. Change the details you want to edit.
  8. After editing select the Update button at the bottom right.
  9. The service reminder has been edited.

Delete Service Reminders

  1. Open the website on a browser using https://app.fleethawks.com.
  2. Click on the Dashboard.
  3. Login with Username & Password.
  4. Click on the Reminders tab on the left menu bar.
  5. Click on the 3 dot button in Actions for the service reminder you want to delete.
  6. Select the Delete option from the pop-up.
  7. Warning Pop-up will come up, select OK.
  8. The service reminder has been deleted.
Note: For data consistency purposes all delete operations are not actual deletes. They are still retained but not displayed. 


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